FAQs

Frequently asked questions

Your Frequently Asked Questions About Love and Dias

At Love and Dias, we’re committed to providing exceptional cleaning services tailored to your needs. To help you make an informed decision, we’ve compiled a list of frequently asked questions about our services. If you have any further inquiries, please don’t hesitate to contact our friendly team.

At Love and Dias, we understand the importance of a clean and tidy home. To find the perfect cleaner for your needs, we recommend starting by asking friends and family for recommendations. They may have personal experiences with local cleaners that can help you narrow down your search.

You can also explore online directories and review sites to read feedback from other customers. This can give you valuable insights into the quality of service and professionalism of different cleaning companies.

Finally, consider reaching out to Love and Dias. Our team of experienced and vetted cleaners is dedicated to providing top-notch cleaning services tailored to your specific requirements.

The cost of hiring a cleaner in the UK typically ranges from £8 to £20 per hour. However, at Love and Dias, we offer competitive pricing without compromising on quality.

When you choose Love and Dias, you can rest assured that all our cleaners are highly trained and background-checked for your safety and peace of mind. Our average hourly rate for general cleaning services is £17 per hour, which includes tasks such as dusting, vacuuming, wiping surfaces, cleaning toilets, tidying, and carpet cleaning.

A weekly cleaning service typically costs between £48 and £92 for a four-hour clean. At Love and Dias, you can find the exact cost for a four-hour cleaning session based on your location and property size. We also offer discounts for regular bookings.

In three hours, a Love and Dias cleaner can accomplish a variety of tasks, including:

  • Sanitizing countertops
  • Cleaning the bathroom (bathtubs, shower heads, toilets)
  • Dusting and vacuuming baseboards
  • Wiping down sinks, countertops, and washing dishes
  • Mopping the floor
  • Doing laundry

It's not necessary to clean your home before a Love and Dias cleaner arrives. Our professionals are experienced in working in homes of varying cleanliness levels and can adjust their cleaning routine accordingly.

However, if there are specific areas or tasks you'd like the cleaner to prioritise, please let us know in advance.

Yes, we are able to clean your Airbnb properties. Our team of experienced cleaners is equipped to handle the unique requirements of Airbnb rentals, ensuring that your properties are spotless and guest-ready. We can accommodate various cleaning schedules, from daily cleanings to deep cleans between bookings.

We understand the importance of maintaining a high standard of cleanliness in Airbnb properties to attract and retain guests. Our cleaning services include thorough cleaning of all common areas, bedrooms, bathrooms, and kitchen areas, as well as laundry and linen changes.

We are also committed to using eco-friendly cleaning products to protect the environment and ensure the safety of your guests.

  • One-off cleans: Payment is due directly after the cleaning service is completed.
  • Weekly cleans: A tailored monthly subscription via direct debit is available.
  • Subscription pause: We can temporarily pause your subscription payments while you're away.
  • Continued cleaning: If you'd like us to continue cleaning while you're away, please provide us with a key.
  • Flexibility: Subscriptions can be paused at any time and will not be charged unless cleaning has already begun.

Flowers can be delivered the same day, the following day or any day in advance that you choose.

  • Same-day delivery: Orders must be placed before 3 PM, Monday to Saturday.
  • Next-day delivery: Orders must be placed before midnight, Monday to Sunday.
  • Future delivery: Choose your desired delivery date.
     

 

Testimonials

What Our Clients Say

Based on the overwhelming positive feedback from over 20 five-star reviews, we’re thrilled to share that our customers are absolutely loving their experience with us.

Chirley has been cleaning for us for over 10 years and is indispensable for the smooth running of our busy home with 3 teenage boys and a dog. I couldn’t recommend her and the team at Love and Dias more strongly

Tom
Tom

I recently used Love & Dias for a deep cleaning service in my flat, and I'm thoroughly impressed. The booking process was easy, and their customer service was friendly and responsive. The cleaning team arrived on time and was highly professional and courteous. They did an outstanding job, paying attention to every detail and leaving my apartment spotless and fresh. The quality of their work exceeded my expectations, and their pricing was very reasonable for the service provided. I highly recommend this company and will definitely use their services again.

Ryan
Ryan

Chirley is such a wonderful person and always does a beautiful job cleaning our flat. She’s friendly, hardworking and professional and leaves our home looking sparkling and fresh. Would 100% recommend to anyone!

Eve Hedderwick Turner
Eve Hedderwick Turner

We have used this cleaning service for several years and are very pleased with their work. They are very thorough, reliable and professional. I recommend it!

Adam Lambert
Adam Lambert

I have been very happy with Chirley (and team’s) cleaning services for a number of years. The cleaning itself is to a high standard, and Chirley is a dream - trustworthy, reliable, friendly and thoughtful. She is proactive and I would happily recommend!

Felicity
Felicity

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